Every campaign comes with pre-loaded with email templates that have default sending delays. For instance, the "Cart abandoned" campaign has three emails, timed to be sent to your customers 1 hour, 1 day, and 2 days after abandonment. You may want to experiment with these timings, or even wish to stop an email from being sent at all. Follow on to learn how to make these changes in Jilt.

Change the sending behavior on the campaign's settings screen

1. Login to your account and navigate to the Campaigns screen, then open up the campaign you'd like to adjust.

2. Scroll down to the Emails section, where you can make changes to the Sending behavior and delay time fields:

  • Sending behavior: Whether to send the email automatically or not (ie. "Don't send"); not sending automatically basically allows you to keep this email as a "draft" until you're ready to start sending it.
  • Delay time: Use the Minutes/Hours/Days/Months dropdown to specify the type of time delay, then make changes to the number field.

Make sure to click the Save Changes button after making your adjustments. 

Change the sending behavior in the email editor

When editing an email, the bottom section of the email editor gives you control over when the email goes out, using the same Sending behavior and Delay time values discussed above.

Click the Save Send Settings button when you're done and Jilt will use the new settings.

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