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FAQs and Troubleshooting

FAQs and Troubleshooting

11 articles in this collection
Written by Tabitha Turton and Justin Stern

Do I need to turn off Shopify's abandonment reminders?

Deactivate Shopify's built-in email reminders after you connect your store to Jilt
Written by Tabitha Turton
Updated over a week ago

Why are some of my abandoned orders missing?

Learn more about how Jilt tracks abandoned carts
Written by Tabitha Turton
Updated over a week ago

Which eCommerce Platforms can I use Jilt with?

Written by Justin Stern
Updated over a week ago

Which customers will get recovery emails?

Written by Justin Stern
Updated over a week ago

What will my customers see?

Written by Justin Stern
Updated over a week ago

Why aren't my abandoned orders tracked?

Written by Justin Stern
Updated over a week ago

How do I send emails to older abandoned orders?

Assign your past abandoned carts to a new Ongoing Campaign
Written by Tabitha Turton
Updated over a week ago

Why isn't my cart restored when I click an email?

Written by Justin Stern
Updated over a week ago

Can I add a unique discount code to my campaign emails?

Written by Justin Stern
Updated over a week ago

How are off-site payment recoveries (like PayPal) handled?

Written by Justin Stern
Updated over a week ago

What EDD extensions are supported?

Written by Justin Stern
Updated over a week ago
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