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FAQs and Troubleshooting
FAQs and Troubleshooting
11 articles in this collection
Written by
Tabitha Turton
and
Justin Stern
Do I need to turn off Shopify's abandonment reminders?
Deactivate Shopify's built-in email reminders after you connect your store to Jilt
Written by
Tabitha Turton
Updated over a week ago
Why are some of my abandoned orders missing?
Learn more about how Jilt tracks abandoned carts
Written by
Tabitha Turton
Updated over a week ago
Which eCommerce Platforms can I use Jilt with?
Written by
Justin Stern
Updated over a week ago
Which customers will get recovery emails?
Written by
Justin Stern
Updated over a week ago
What will my customers see?
Written by
Justin Stern
Updated over a week ago
Why aren't my abandoned orders tracked?
Written by
Justin Stern
Updated over a week ago
How do I send emails to older abandoned orders?
Assign your past abandoned carts to a new Ongoing Campaign
Written by
Tabitha Turton
Updated over a week ago
Why isn't my cart restored when I click an email?
Written by
Justin Stern
Updated over a week ago
Can I add a unique discount code to my campaign emails?
Written by
Justin Stern
Updated over a week ago
How are off-site payment recoveries (like PayPal) handled?
Written by
Justin Stern
Updated over a week ago
What EDD extensions are supported?
Written by
Justin Stern
Updated over a week ago