Yes! Jilt now supports using your own domain name as the "from" address when sending out your campaign emails. This way, Jilt is permitted to display your domain's info in all outbound email headers, which can help improve email deliverability and make your campaigns look more professional.

Why is this important?

Setting up a sending email domain in Jilt ensures that all email is delivered from your domain, which removes the "via" and the "on behalf of" that is sometimes displayed within certain email clients.

This helps reduce confusion on the origin of the email, as your customer will see your domain info as opposed to Jilt's. Also, for certain email clients like Mail Windows 10, customers can reply directly to you if they have any further questions.

In certain cases, using your own email domain can also help your campaigns arrive in your customers inboxes as opposed to their spam or junk folders.

Do I need to set up a custom email domain?

We recommend using a custom email domain for your Jilt email, however it's entirely optional. Here are a few things to consider:

  • Does your From email address already use your custom email domain, rather than a webmail address like or
  • Do your delivered campaign emails show "on behalf of" or "via" in the sender details section?
  • Do you receive emails from us that have been forwarded on behalf of your customers?

If you've answered yes to all or most of the above questions, using a custom email domain for your Jilt campaigns is a good fit. If you answered no to most of these questions, you can keep using Jilt's default email settings.

Okay, sounds great! What do I do first?

To get started, we'll add your email domain to your Jilt account and generate the two DNS records we'll need to authenticate your domain and give Jilt permission to send emails on your behalf. 

Add your shop domain to Jilt

Login to your Jilt account here. From the dashboard, use the navigation sidebar to click Settings.

Under the expanded Settings option, click Email Domains.

Now, click the "+ Add your first Email Domain" button to add your custom domain to Jilt.

Enter your shop's root domain (eg. in the text box and click Add.

Get your DNS record information

After adding your email domain to Jilt, you'll be forwarded to a setup page with instructions for updating your DNS records. 

Jilt generates two sets of DNS records, one for DKIM and one for SPF.

  • DKIM: DomainKeys Identified Mail (DKIM) is a record that authenticates the sender of an email message - it confirms that the email was sent by the domain it says it was sent from. This helps prevent spam, spoofing, and phishing emails. DKIM also ensures that the message hasn't been modified or tampered with during transit.
  • SPF: Sender Policy Framework (SPF) is a record that lists which email servers are authorized to send email on the domain's behalf. 

You'll need to add these two DNS records to your domain host account (typically where you purchased your domain name - such as GoDaddy,, or HostGator). This tells your domain host that you authorize Jilt to send email on your behalf, using your own domain name as the sender.

Note: Each entry can be copied to your computer's clipboard by clicking anywhere on the field's red text. Generally, only one value can be copied and stored to your clipboard at a time.

How to Add/Edit DNS Records on Common Domain Providers

Below are general instructions for adding/editing DNS records with that will work for most domain hosts. For more detailed instructions, check out our list of articles for many of the popular domain providers here.

Add the DKIM record to any domain host

Instructions vary from host to host so we've provided some general steps for adding the DKIM TXT record.

  1. In a different browser window or tab, sign in to your domain host account.
  2. Go to your domain's DNS records page. This page is often called DNS Management, Name Server Management, Control Panel, or Advanced Settings.
  3. Select the option to add a new record.
  4. Select TXT for record type.
  5. In the Host/Alias/Name field, paste the Host value copied from the Jilt Email Domains setup page (see Step #1 in the below screenshot).
  6. In the TXT Value/Answer/Destination field, paste the TXT Value copied from Jilt's Email Domains setup page (see Step #2 in the below screenshot). 
  7. In the TTL (Time to Live) field, leave the default.
  8. Save the record.

Add the SPF record to any domain host

If you are still on your domain host's TXT records page, continue with the below steps. Otherwise, follow steps 1 and 2 from Add the DKIM record to any domain host and then continue following the below instructions.

  1. Select the option to add a new record.
  2. Select TXT for record type.
  3. In the Host/Alias/Name field, enter @ or leave it blank. If you're unsure, check your other DNS records to see which is used.
  4. In the TXT Value/Answer/Destination field, paste the TXT Value copied from Jilt's Email Domains setup page (see Step #1 in the below screenshot).
  5. In the TTL (Time to Live) field leave the default.
  6. Save the record. 

If your domain host account already has an SPF record

In some instances, you might already have an SPF record on your domain host account. It's not recommended to have multiple records - this can lead to delivery and spam issues. Instead, we can adjust the entry to include a portion of Jilt's TXT Value

Add the following to your existing SPF record and move the ~all to the end: 

Your final SPF record might look something like this:
 v=spf1 a mx ~all 

Next Steps

Once the DNS has had a chance to propagate (sometimes up to 48 hours), return to Jilt's Email Domain page to complete verification. 

To learn more, take a look at our article How to Verify Your SPF and DKIM records.

We are also happy to help you with getting this set up! Just get in touch with our team and we'll be glad to assist 😊

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