Store owners have a lot on their plates. We know you’re often delegating to team members or hiring developers to assist with day-to-day operations, which is why we’ve made it easier to let others work on your Jilt emails.

What are account managers and what can they do?

You can request account managers be added to your shop(s), who have the ability to create and update your Jilt campaign emails, plus view your abandoned carts and customers. They do not have access to billing or account-level information.

How to make a request

You can request a shop manager be added to your account from the Account page in the Managers section by clicking the Add Manager link:

From the New Manager screen, enter the manager’s details, what shops they should have access to (if you have more than one shop in Jilt), and then send this request to our support team via the Submit Manager button. 

Once we've received the request, we’ll add the manager to your account (usually within a business day) and let you know once it’s done.

How to view your account managers

You’ll see any managers active on your account in the Edit account screen, and from there you can remove them if you no longer want them to have access to your shops by clicking the trash icon.

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