Welcome to Jilt! We put together this quick guide to help get your account configured from Day 1 to full mastery of the Jilt dashboard and features.

Before you start

Watch this video overview of the platform to learn how to navigate your account and find out about the available features!

Step 1: Log in to your Jilt account

The first step before using Jilt would be to log into your account. You can do that by clicking here or visiting our Jilt.com page. This allows you to log in to the dashboard and continue the process by connecting your shop.

Step 2: Connect Your Shop

The next step is connecting your shop. Once connected, Jilt will automatically sync all your customers, orders, and product data to allow for advanced segmentation of your contacts and seamless personalization of your email messages:

Step 3: Import your Contacts from other platforms (Optional)

If you’re moving to Jilt from another platform, you can also import contacts that haven’t been automatically synced to your account. Kindly note that in some cases, you may need to change the format of the CSV file to ensure the import is successful:

Step 4: Create and Send Your First Email

Jilt offers two ways that you can approach your customers: a) by creating automatic, email campaigns called Automations, or b) sending one time messages called Broadcasts.


Now it's time to create your first email campaign called an Automation. Let's start recovering some of those abandoned orders :)


Jilt makes it easy to notify all your customers for a flash sale, an announcement, or even a newsletter by using one-time messages called Broadcasts. If you’d like to find out more about managing Broadcasts, you can check the guides below:

Step 5: Customize Your Campaign (Optional)

Add a logo, social proof, and discounts to your campaigns. Make your content pop by using the type of language and humor your customers use themselves.

Step 6: Integrations

Jilt integrates with services like MailMunch, WooCommerce Subscriptions, WooCommerce Memberships, and Zapier among others. You can find more information on the integrations your account can access and how to connect them to your store below:

Free & Growth/Paid plans:

Growth/Paid plan exclusive:

What's Next?

You can continue using our knowledge base to find out more information about the rest of the features offered with Jilt. Get in touch, we'd love to hear from you.

Next steps

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