After connecting your shop to our app, we recommend turning off the built-in Shopify checkout reminder to avoid sending out duplicate recovery emails to your customers.

You can do this by:

  1. Logging into your Shopify Admin

  2. Going to Settings -> Checkout

  3. Scrolling down to the Abandoned checkouts section

  4. Uncheck the box for "Automatically send abandoned checkout emails"

Be sure to save your change!

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