You can duplicate automations as a whole, emails within a single automation, or broadcast emails. Duplicate emails or automations if you want to use an existing email as a starting point for a new one, or if you want to re-send an email to a new audience.

Broadcasts

To duplicate a broadcast email:

  1. Go to the broadcast page.

  2. Click the gear icon.

  3. Choose Duplicate.

💡 Consider saving a broadcast as a template if you use it regularly.


Related article: How do I re-send a broadcast to non-openers?


Automations

To duplicate an automation email within a campaign:

  1. Go to the automations page.

  2. Select the automation.

  3. Find the email to duplicate.

  4. Click the "three dots" icon.

  5. Choose Duplicate.

To duplicate an entire automation including all emails it contains:

  1. Go to the automations page.

  2. Find the automation you want to duplicate.

  3. Click Duplicate.


Order Receipts

To duplicate an email in an order receipt type:

  1. Go to the order receipts page.

  2. Select the order receipt type.

  3. Find the specific email to duplicate.

  4. Click the "three dots" icon.

  5. Select Duplicate to create a new segmented email.

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