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Step 5: Import your contacts in Metorik

Step 5: Import your contacts in Metorik

Instructions on how you can export your Jilt contacts and import them in Metorik
Panagiotis B avatar
Written by Panagiotis B
Updated over a week ago

Migration checklist

Below are the key steps to migrating your email marketing to Metorik:

  1. Integrate your shop with Metorik

  2. De-activate Jilt's signup form

  3. Gathering consent with Metorik

  4. Migrate autoresponders to Metorik

  5. Import your contacts in Metorik

  6. Migrate saved email templates to Metorik

  7. Export additional Jilt assets

  8. Sunset your Jilt account

Now that your first few messages are ready and your shop is connected to Metorik, it's time to proceed with the next, big step: importing your contacts.

After connecting your shop to Metorik, all your customers will get synced automatically. However, kindly note that at the moment, Metorik doesn't offer a feature that allows you to directly import contacts to your dashboard.

Instead, you can import them to your WooCommerce or Shopify store, and Metorik will sync them as customers instead. So, let's start by exporting your contacts from Jilt.

Export your contacts from Jilt

First, we'll want to export all of your contacts that are in Jilt.

  1. From your Jilt account, go to Contacts

  2. Bulk select your contacts

  3. Click Actions > Export contacts

A link to download the export file will be sent to your email address when it's ready. Once you've downloaded the file, unzip the package. It will contain up to five CSV files:

  • All-contacts. This file includes the entire list of contacts that were exported and is included in every contact export that's processed by Jilt.

  • Subscribed. This list includes all contacts that have explicitly opted-in to receive marketing emails from your store.

  • Unsubscribed. This list includes all contacts that have opted out of your email marketing. The action is typically completed by clicking the unsubscribe link in an email.

  • Non-subscribed. This list includes all contacts that have neither opted-in or opted-out of your email marketing.

  • Suppressed. This list includes all contacts that have the suppressed status in Jilt (read more on statuses here). Contacts move to this status when their email address hard bounces, they mark one of your emails as spam, or they unsubscribe from your emails.

Note: The export file includes the CSVs for which you have matching contacts. We won't generate a CSV if there are no contacts in one of the opt-in or status lists.

Import them to Metorik

Based on the features we've discussed before, you'll need to then import all the contacts that you'd like to your WooCommerce or Shopify store as customers for Metorik to sync them to your dashboard. There's a great guide with more information you can follow on how to do that:

Importing old data into Metorik

Next step

Continue to Step 6: Migrate saved email templates.

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