Will I be able to export my shop data after cancelling my Jilt account?

⚠️ No!

Once your Jilt account is cancelled, your shop data will not be available and cannot be reinstated.

Please be certain that you have exported all of your data and completed your migration to the new service provider before disconnecting your shop and cancelling your Jilt account.

Which eCommerce platforms are supported?

Recapture can be integrated with the same platforms supported by Jilt: Shopify, WooCommerce, and Easy Digital Downloads. They also have an integration with Magento.

Can I send the same types of emails supported by Jilt with Recapture?

At the moment no, there are three types of emails Recapture can send:

  • Abandoned cart emails

  • Review reminders

  • Win back emails

To send welcome emails to new subscribers and broadcasts (one-time emails like newsletters and sale announcements) they recommend using their Mailchimp integration.

Do they offer an "add to cart" popup?

Yes, they have a similar feature to Jilt with their own popup that can collect emails when someone clicks the "add to cart" button for the first time. Learn more here.

Is Recapture's pricing plan similar to Jilt?

No, Recapture's pricing plan is based on monthly recovered revenue. You can review their pricing plans here.

Please note that if you decide to use Recapture's Mailchimp integration there might be additional fees, depending on which account plan of theirs you choose. More details are available here.

I still have questions about Recapture. Where can I find out more?

Check out Recapture’s knowledge base or contact their support team.

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